Privacy Policy

Introduction

ATM Lazić d.o.o. (Železnička pruga 13v, 21241 Kać, Serbia) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

Information We Collect

Contact Forms

When you submit a contact form or request a quote, we collect: name, company name, email address, phone number, and your message. This information is sent directly to our email and is not stored in a database.

Newsletter

If you subscribe to our newsletter, we collect your email address, name, surname, and company name. This data is processed through Resend email service to send you updates about our products and services.

Analytics and Cookies

We use the following services to analyze website traffic and performance:

• Google Analytics - collects anonymous data about page views and user behavior
• Vercel Analytics - collects performance and usage metrics

Live Chat

We use Tawk.to for live chat support. When you use the chat, Tawk.to may collect information such as your IP address, browser type, location, and chat transcripts. Please refer to Tawk.to's privacy policy for more details.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To send newsletters (only if you have subscribed)
• To improve our website and services
• To analyze website traffic and user behavior

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from our newsletter at any time

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ATM Lazić d.o.o.
Železnička pruga 13v
21241 Kać, Serbia
Email: